Knowledge Center

Custom Design & Build

Knowledge Center

Custom Design & Build

The Process

We have identified six key milestones that custom workholding solutions go through. We offer these to share expectations and to help our customers plan for production and upcoming changes. All our custom solutions are a result of the collaboration with you. Your input on issues such as part configuration, material, tolerance requirement, and machining is the basis on which we build your solution. It all begins with a need, and then flows through the remaining steps:

Step 1: Identify the Need

  • Kickoff call or visit
  • Sign a mutual Non-Disclosure Agreement (NDA)

Step 2: The Concept

  • Jergens Technical Sales Manager initiates concept meeting
  • Budgetary quote prepared and submitted to the customer
  • Lead-time projection is provided

Step 3: Getting Started

  • Application Engineer engages with customer to finalize estimate with current lead time
  • Customer purchase order submitted

Step 4: Approval

  • Customer reviews and signs approval prints, and the order is released to manufacturing
  • The order acknowledgment is sent to the customer with current lead time
  • Proforma invoice sent for order deposit based on terms

Step 5: Manufacturing

  • Customer submits deposit, materials are ordered
  • Machining, assembly, testing, and quality control commence
  • Regular updates are provided to the customer

Step 6: Delivery

  • Jergens ships the complete Assembly after it passes every QC point
  • Jergens follows up with the customer to ensure a successful start
  • Partial payment at time of shipment and balance on terms


Take Your First Step!

The good news is you have a project, or the potential for a project, and you have considered the options for standard and custom workholding. We can help you with that decision, so Contact Us!