General Terms and Conditions

Credit Terms:

Approval of Buyer’s credit is required prior to any shipment.  If the Buyer’s credit is unsatisfactory to Jergens Industrial Supply at any time for any reason, Jergens, Industrial Supply reserves the right to suspend further deliveries or to require payment in advance.

All accounts will be reviewed on a regular basis and the credit limit and terms may be adjusted based on your past activity.

All payment terms are from the date of invoice generation

All accounts past 60 days due will be placed on hold.

All international customers must prepay their orders.

Freight Terms:

Freight is FOB shipping point. Jergens Industrial Supply ships UPS ground prepay and add unless otherwise instructed. All estimated delivery dates are subject to change from accidents, natural disasters, or other delays that are beyond the control of Jergens Industrial Supply.

Terms of Payment:

The Jergens Industrial Supply terms are 1% 10 net 30 days. 

All orders are subject to acceptance by Jergens Industrial Supply. Jergens reserves the right to accept or reject any order.

Invoices are payable in U.S. dollars only.

Jergens Industrial Supply reserves the right, in addition to any other remedy available to it, to impose a late or finance charge up to the amount permitted by law, on any unpaid past-due balance. In addition, if it becomes necessary to place the Buyer’s account with an attorney or other agents for collection, the Buyer shall be responsible for all costs & expenses including reasonable attorney or collection fees, incurred by Jergens Industrial Supply.

Jergens Industrial Supply will confirm price and quantity with an order acknowledgement.  If the pricing on your PO is incorrect we will adjust it and send you a copy of the price adjustment.

Returned Goods Policy:

All returns must have prior authorization and may be subject to a minimum 15% restock charge. 

All returns should be sent back freight prepaid, unless Jergens Industrial Supply has erred in which case we will provide you with our UPS account number.

After inspection of returned goods a credit memo will be issued.  Jergens Industrial Supply does not accept debit memos.

Cancellation Policy:

Stock Items – Cancellation of orders for stock items will be accepted without charge provided the goods have not been shipped and are approved by Jergens Industrial Supply. For items already shipped, please refer to our Returned Goods Policy.

Non Stock Items – Cancellation of orders for non-stock items will be accepted without charge provided the order has not reached the manufacturing process. Orders that are in process will be subject to a minimum 50% cancellation charge of the net value upon cancellation.

Price Protection Policy:

It is Jergens Industrial Supply’s goal to provide adequate notice, but we withhold the right to change prices and terms without notice.

Unless otherwise stated at the time price revisions are announced, all orders which permit shipment when ready will be invoiced at the prices in effect at the time the order is received by Jergens Industrial Supply.  Also unless otherwise stated at the time of order, orders specifying future release dates will be invoiced at prices in effect on the date of shipment.

Special Orders:

Special orders cannot be cancelled or returned.

Specials are subject to 10% over/under shipments, FOB shipping point unless otherwise noted.

All prices will be quoted net.

Blanket Orders:

There is no minimum order value or release value for stock items.

Please refer to the “Blanket Order Agreement” for additional terms and conditions for blanket order transactions.

Other::

Jergens Industrial Supply works extremely hard to minimize typographical errors, however any error that does occur are subject to correction. When an error is identified the customer will be notified of the error and what was corrected.

*Jergens Industrial Supply Terms and Conditions Last Updated November 30, 2011.